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1378 Kings Hwy, Chester · Mon Closed · Tue-Sun 11:00-18:00+1 845-469-4927 · Free US shipping over $45.00

Journal · 1 August 2026

Reading a candle label without being misled

Notes from the counter at The Candle Shop in Chester, NY. Burn hours are measured under controlled conditions with a trimmed wick and no draught. Real world burn time is usually a little shorter,

Reading a candle label without being misled

Notes from the counter at The Candle Shop in Chester, NY.

Rated hours are a test figure

Burn hours are measured under controlled conditions with a trimmed wick and no draught. Real world burn time is usually a little shorter, and considerably shorter if the wick is never trimmed.

Treat the number as a comparison tool between products rather than a promise about your living room.

Percentages matter for wax

Soy wax candles are frequently blends. A listing that says soy wax without a percentage may still contain paraffin. Where the maker states 100 percent, that is a meaningfully stronger claim.

The same applies to beeswax, where blending is common and legal.

Non toxic is a loose phrase

There is no single regulated definition of non toxic for candles. What is useful is specific information: the wax type, whether the wick is cotton or contains a metal core, and whether fragrance is synthetic or essential oil.

A label that gives those three facts tells you more than one that says non toxic in large letters.

Wick material is worth checking

Cotton and wood are the common wick materials today. Wooden wicks crackle and need a different trimming approach — shorter, and with a snap rather than scissors.

Metal cored wicks are largely historical in reputable candles, but if a listing does not say, cotton is the safe assumption for the products we stock.

Container size is not wax weight

A large jar does not necessarily hold a lot of wax. Ounces of wax is the honest figure and is the one to compare, because glass thickness and shape vary enormously.

Where a listing quotes ounces, it is usually because there is nothing to hide.

Ask if the label is silent

If a specification is genuinely important to you and the listing does not state it, ask before ordering rather than assuming. We would rather answer than take a return.

Where a maker does not publish a figure, we say so rather than estimating one.

Where this sits in the shop

The Candle Shop groups its stock into 5 categories, so most of what is discussed above lives in one or two of them:

Browsing by category is usually quicker than searching, because the groups follow how the goods are actually used rather than how a supplier lists them.

The largest group at the moment is Beeswax Candles with 7 items, and the smallest is Votives and Tealights with 5. Those counts move as stock comes in and goes out, so they are worth checking rather than assuming.

From our shelves

A few items currently in stock that relate to this article:

Across the whole catalogue prices currently run from $9.99 to $49.99, with most of the range clustered around the middle of that span. Stock and prices on the product pages are live, so they are the figures to trust rather than anything quoted in an article.

Ordering, delivery and returns

Free US shipping on orders over $45; a flat $6.50 below that. Orders are picked and packed at the Chester store on business days, and a tracking number follows by email once the carrier scans the parcel.

If something is not right, there are 30 days from delivery to send it back unused and in its packaging. The full detail is on the Shipping Policy and Returns and Refunds pages, and the FAQ covers the questions that come up most.

How we decide what to stock

The Candle Shop carries soy, beeswax and unscented candles, and the range is deliberately narrower than a warehouse catalogue. A line earns its place by being asked for repeatedly at the counter in Chester and by coming back without complaints — not by having the widest margin.

When something stops meeting that bar it comes off the shelf rather than being discounted until it moves. That is why the catalogue on this site changes slowly and why the specification tables on the product pages quote the maker rather than our own marketing.

Quick answers

How long will a candle actually burn?

We publish the maker rated burn time on each listing rather than estimating. Trim the wick to about a quarter inch each time and you will land close to it.

What is shipping?

Free US shipping on orders over $45; a flat $6.50 below that.

Related reading

Other notes from the same shelf that pick up where this one stops:

Coming to the store

The Candle Shop is at 1378 Kings Hwy, Chester, NY 10918. Opening hours are Mon Closed | Tue-Sun 11:00-18:00, and it is worth calling ahead on +1 845-469-4927 if you are travelling specifically for one item, because stock on the shop floor and stock listed online are the same pool.

Anything discussed in this article can be looked at in person before buying. If you would rather order online, the same stock ships from this address — nothing is drop-shipped from a third party warehouse, which is why the despatch address on your parcel matches the shop.

Ask us directly

If this has not answered your question, the counter is open Mon Closed | Tue-Sun 11:00-18:00. Call +1 845-469-4927 or use the contact page — a person reads it, and you will get an answer within a business day.

Browse what is in stock at The Candle Shop

Written at The Candle Shop, 1378 Kings Hwy, Chester, NY 10918. Questions about an order? Contact the shop.